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ATT Systems zeroes in on regional expansion
To the ordinary man, a queue technique is simply this - press a button, have a queue ticket, and wait around in your turn. But there could be extra into a queue technique than satisfies the eye. With some modern pondering, ATT Techniques produced an smart and more successful queue system; a person which tracks the crucial element operation indicators of customer service officers by capturing pertinent stats as they work.

'At anyone time, we can monitor what a customer support officer is doing at his counter, in terms of how productive he is in managing calls or consumers,' says ATT Systems' chief executive Kenny Teo.

Employers, in turn, can collect info in the location of customer service and make improvements to current company specifications. The intelligent queue process is 1 of several IT answers made by ATT Systems.

Other people involve utilizing short message company (SMS) to remind shoppers of their appointments and facilitating real-time on the internet visibility of actual crowd dimensions at an celebration.

The technologies organization, a first time winner on the Business 50 Awards previous 12 months, specialises in planning and establishing electronic systems and sub-systems for the well being care, aviation, and site visitors management sectors.

It caters to customers with the non-public and manifeste sectors, which includes government bodies like the Land Transport Authority, SingHealth polyclinics, as well as Central Provident Board, and companies like Changi Airport Team and CapitaLand.

ATT Methods has plans to grow aggressively from the subsequent a few to five many years, which is able to comprise an first manifeste presenting, claims Mr Teo, that's an electronic and electrical engineer by teaching and has a diploma in science and management.

Check out the ATT Systems news release here.

Related: ATT Systems Singapore Pte Ltd | Tan Ann Jee | Kenny Teo Chin Tiong

Written by Quebec. TL. Jansen Loh stop by the website to have a lot more data Att Systems